Rates

Terms & Conditions

Conditions

• Villa is designed to accommodate 2 people per bedroom.
• Maximum occupancy: 6 adults + 2 infants
• Complimentary airport transfer is for one vehicle. Additional vehicle to accommodate more than 5 passengers, bulky luggage or different flight arrival times is at an additional charge.
• Check-in is 3PM. Check-out is 11AM. Late checkout can be arranged upon request & additional charge (subject to availability).
• Minimum Stay – Standard: 2 nights, High & Peak: 5 nights.
• Refundable damage deposit of US$150 required.

Payment Terms

• Deposit of 50% is required to secure booking.
• Balance in full to be paid 30 days prior to arrival.
• Cancellation within 30 days prior to arrival – 50% of the total rental amount (deposit) will be charged.
• Payment by bank transfer in any of the following currencies at the rate prevailing on the day of booking: USD, SGD, AUD, GBP, Euro & NZD.
• Payment by credit card (Visa, MasterCard & American Express) is accepted. A Credit Card surcharge of 2.5% applies.
• A 7% cancellation fee applies to all cancellations for bookings paid with credit card/PayPal.

Liability

The owners & all staff of Canggu Villa Merah, accept no responsibility for any personal injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by, or arising from the use of the property, its facilities, or otherwise, nor any arising from exceptional weather conditions, Balinese festivals or traditional practices, airlines or other travel arrangements, or any other matter beyond our control or remit.

No responsibility is accepted for guests’ personal belongings. Canggu Villa Merah strongly recommends guests purchase comprehensive travel insurance after their reservation has been confirmed to cover against illness, injury, loss of property, theft, or cancellation. Every reasonable effort is made to present the property in excellent order in accordance with its advertised standards.

Security & Damages

On the day of departure, should the property suffer damage or loss during your stay the cost to repair or replace an item will be finalised prior to departure.

Parties or large gatherings are not permitted in the villa. Smoking is not permitted inside the villa and bedrooms. Smoking is only permitted in the garden.